Frequently Asked Questions

Find answers to common questions about our products, shipping, returns, and more.

How fast do you ship? +

We ship same day on orders placed before the cutoff. Most orders arrive in 3-5 business days. Free shipping on orders over $100.

What if I don't like it? What's the return process? +

Try it for 100 nights. If it's not right, contact us and we'll send you a free return label. Ship it back. Full refund — no restocking fees, no hidden charges. We don't make it complicated.

How do I know this is actually natural and not just marketing? +

Look for the certifications. Our products carry GOTS (Global Organic Textile Standard) and OEKO-TEX Standard 100 — both are independent, third-party certifications. GOTS means the cotton is certified organic from farm to finished product. OEKO-TEX means every product is tested for 100+ harmful substances. We don't just say "natural" — we prove it.

I can't touch or feel this before buying. How do I know I'll like it? +

That's exactly why we offer a 100-night trial. Sleep on it in your own bed. Wash it. Live with it. If it doesn't feel right after a few weeks, send it back free. We take the risk so you don't have to.

Is organic bedding worth the higher price? +

Here's the honest math. You spend 8 hours a night with your face on your pillow and your body wrapped in your duvet. That's a third of your life. Our pillows start at $99. Our duvets start at $274. Spread that over years of better sleep with no chemicals on your skin — it's one of the cheapest upgrades you can make for your health.

Are your products safe for kids and people with allergies? +

Yes. Every product is OEKO-TEX tested — that's the same standard used for baby clothing. No flame retardants. No formaldehyde. No synthetic dyes. Our natural fills (kapok, wool, bamboo) are hypoallergenic without needing chemical treatments.

How do I wash organic bedding? Will it fall apart? +

Most of our products are machine washable. Wash on gentle, tumble dry low. Our duvets and pillows are built with thermobonded technology — the fill stays in place through washing. No clumping. No shifting. They actually get softer over time.

Do you ship across all of Canada and USA? +

Yes. We ship to every province, territory and state in both Canada and USA. Same-day processing. Free shipping on orders over $119. Most orders arrive in 3-5 business days depending on your location.

Frequently Asked Questions